I came in to look at trading in my car for a used Rx 350. I was very specific to what I was looking for and John told me he would call me as soon as something came in that fit my needs. A couple of days later the exact car showed up on the lot, and John immediately contacted me. With the help of both John and Kevin, I was given direction and advice on the best way to get this car. I felt like each person at the dealership was extremely helpful and willing to take care of us (no matter who's "deal" it was). In the end, John helped close the deal with all the information we needed before making our final decision. I am very happy as I now have the exact car I have been trying to find for several months (at several other dealerships). Lexus of Middleton will be my place for car shopping from here on forward. I couldn't be more satisfied.